# Defects List The **Defects** tab is where you triage every defect raised against a vehicle, whether it came from a walkaround check submission or was reported ad hoc. Use it to review severity, set status, assign work, and track defects through to resolution. > **Permissions:** Administrators and Fleet Managers can view, edit status, dismiss, and resolve defects. Standard Users can view defects for vehicles in their assigned fleet. > **Note:** The Walkaround Checks page menu entry was removed in a recent update. Open the page from a vehicle's **Defects** tab on [Vehicle details](/geotab-add-in/vehicles/vehicles/vehicle-details.md), or by following a link from any work queue item that originated from a defect. See [Walkaround checks overview](/geotab-add-in/walkaround-checks/walkaround-checks.md). ## Opening the list 1. Navigate to the Walkaround Checks page using one of the routes above. 2. Select the **Defects** tab. The list opens with the **All** sub-tab selected and the most recently reported defects first. ## Columns * **Vehicle** -- The vehicle the defect is raised against. Click to open [Vehicle details](/geotab-add-in/vehicles/vehicles/vehicle-details.md). * **Severity** -- One of: * **Critical** -- Vehicle should not be used until repaired. * **Major** -- Significant fault that requires prompt repair. * **Minor** -- Cosmetic or low-risk issue that can be scheduled. * **Status** -- **Open**, **In Progress**, **Resolved**, or **Dismissed**. * **Reported Date** -- When the defect was raised. * **Description** -- A short description, drawn from the checklist item or the driver's notes. ## Status sub-tabs The sub-tabs along the top scope the list by status: * **All** -- Every defect, regardless of status. * **Open** -- Defects that have not been actioned yet. * **In Progress** -- Defects currently being worked, typically with a linked work queue item or job card. * **Resolved** -- Defects where the work has been completed and signed off. * **Dismissed** -- Defects judged to be false positives or duplicates. The counts beside each tab update as you change defect status. ## Filtering by severity A severity filter sits beside the status sub-tabs. Use it to focus on **Critical** defects first thing each morning, or to pull a list of **Minor** items to bundle into the next planned service. > **Tip:** Working **Open** + **Critical** to zero each day is a good operational discipline. Anything still open at end of day should have a clear reason recorded in the defect notes. ## Opening a defect Click any row to open the defect detail panel. From here you can: * Read the full description and any notes added by the driver or fleet team. * View the source, the originating walkaround check submission, if applicable, and any attached photos. * See the linked work queue item or [Job card](/geotab-add-in/workshop/workshop/job-cards.md), if the defect has been promoted. * Edit the **Severity** if your initial triage suggests a different rating. * Update the **Status** as the work progresses. * Add notes for an audit trail. ## Resolving a defect To resolve a defect: 1. Click the row to open the detail panel. 2. Set the **Status** to **Resolved**. 3. Add a note describing the work that was completed and any reference to a job card or invoice. 4. Click **Save**. If the work was tracked through a [Job card](/geotab-add-in/workshop/workshop/job-cards.md), the resolution note should reference the job card number for traceability. ## Dismissing a defect To dismiss a defect that is a false positive, duplicate, or non-issue: 1. Click the row to open the detail panel. 2. Set the **Status** to **Dismissed**. 3. Add a note explaining why, for example "Duplicate of defect 12345" or "Photo shows clean fitting; raised in error". 4. Click **Save**. > **Important:** Dismissed defects remain in the history for audit purposes, they are never deleted. Always include a clear note so the rationale is on record. ## Where defects come from Defects appear on this tab from two sources: * **Walkaround check submissions** -- A failed checklist item automatically becomes a defect linked to its submission. See [Walkaround checks list](/geotab-add-in/walkaround-checks/walkaround-checks/checks-list.md). * **Ad-hoc reports** -- Faults reported outside a check, for example through a vehicle's **Defects** tab on [Vehicle details](/geotab-add-in/vehicles/vehicles/vehicle-details.md), or by a workshop noting a fault during another job. ## Filters and search A search box lets you filter by vehicle registration or description text. Combine the search with the status sub-tabs and severity filter to narrow the list quickly. > **Note:** The date-range preset on the **Overview** tab also applies here, so you can scope to Last 7 days or Last Month before drilling into a specific status. ## What happens next Most defects flow into the [Work queue](/geotab-add-in/work-queue/work-queue.md), where they sit alongside ad-hoc work orders and other open items. Substantial repairs are normally promoted to a [Job card](/geotab-add-in/workshop/workshop/job-cards.md) for full workshop tracking. ## Related articles * [Walkaround checks overview](/geotab-add-in/walkaround-checks/walkaround-checks.md) * [Walkaround checks list](/geotab-add-in/walkaround-checks/walkaround-checks/checks-list.md) * [Work queue](/geotab-add-in/work-queue/work-queue.md) * [Job cards](/geotab-add-in/workshop/workshop/job-cards.md) * [Vehicle details](/geotab-add-in/vehicles/vehicles/vehicle-details.md) * [Checklist templates](/geotab-add-in/settings/settings/checklist-templates.md) --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.fleetfusion.ai/geotab-add-in/walkaround-checks/walkaround-checks/defects-list.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.