# Workshop Overview

Run your workshop from FleetFusion, schedule bookings, manage job cards, track parts and labour, and configure how your workshop operates.

<figure><img src="/files/zWa8n1xPJmbPiCXGuBfR" alt=""><figcaption></figcaption></figure>

## Overview

The **Workshop** module is for the people who actually fix vehicles. Where the [Maintenance](/documentation/maintenance/maintenance.md) module is about *what* is due (service schedules, work queue items, compliance), the Workshop module is about *how the work happens* on the shop floor: who is booked in, which bay they are in, who is working on the job, what parts have been used, and what the customer is being charged.

To open the module, click **Workshop** (spanner icon) in the sidebar. The module has five main pages:

| Page                                                                             | What it is for                                                                                                                                                                       |
| -------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| [Workshop Dashboard](/documentation/workshop/workshop-ops/workshop-dashboard.md) | The landing page at `/workshop`. A summary of today's bookings, jobs in progress, technician utilisation, and outstanding work, the at-a-glance view of how the workshop is running. |
| [Diary](/documentation/workshop/workshop-ops/diary.md)                           | A bay-by-bay schedule for the day or week. Drag bookings between bays and days.                                                                                                      |
| [Bookings](/documentation/workshop/workshop-ops/bookings.md)                     | A list of every booking, regardless of status. Filter, edit, check in, or convert into job cards.                                                                                    |
| [Job Cards](/documentation/workshop/workshop-ops/job-cards.md)                   | Live work in progress. Track 3Cs (Complaint, Cause, Correction), labour, parts, fees, and sublet work.                                                                               |
| [Workshop Settings](/documentation/workshop/workshop-ops/workshop-settings.md)   | Configure booking types, statuses, bays, parts catalogue, labour rates, technicians, and skills.                                                                                     |

> **Permissions:** Workshop access is required to use this module. Some Workshop Settings tabs (Part Categories, Labour Rate Cards, Technicians, Skills) require additional permissions. Ask your administrator if a tab is missing.

## What you can do

* Schedule and reschedule bookings against named bays.
* Convert confirmed bookings into job cards when a vehicle arrives.
* Capture the Three Cs, Complaint, Cause, and Correction, against a job card.
* Record labour time per technician with start/stop timers.
* Add parts, fees, and sublet (third-party) lines to a job card.
* Track technician skills and qualifications, including expiry dates.
* Maintain a parts catalogue with stock levels, costs, and reorder points.
* Define labour rate cards, booking types, and the statuses that drive your workflow.

## How a job moves through the workshop

A typical job follows this path:

1. A booking is created (manually, from the Work Queue, or by converting a service schedule). It appears in the **Diary** and the **Bookings** list with a **Provisional** or **Confirmed** status.
2. When the vehicle arrives, the booking is **Checked In**.
3. The booking is **Converted** into a **Job Card**. The job card holds all the work, time, and costs.
4. Technicians **clock on** to the job card, work through the Three Cs, and add part, fee, and sublet lines.
5. When work is finished, the job card is **Closed**. Closed job cards are read-only unless explicitly reopened.

> **Tip:** Bookings and job cards are linked. From a job card you can see which booking it came from, and a converted booking shows its job card on the Bookings list.

## Related articles

* [Workshop Dashboard](/documentation/workshop/workshop-ops/workshop-dashboard.md)
* [Diary](/documentation/workshop/workshop-ops/diary.md)
* [Bookings](/documentation/workshop/workshop-ops/bookings.md)
* [Job Cards](/documentation/workshop/workshop-ops/job-cards.md)
* [Workshop Settings](/documentation/workshop/workshop-ops/workshop-settings.md)
* [Work Queue](/documentation/core-modules/work-queue.md)
* [Maintenance](/documentation/maintenance/maintenance.md)


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.fleetfusion.ai/documentation/workshop/workshop-ops.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
